SAY Clinic makes patient relationships a priority
The SAY Detroit Family Health Clinic in Highland Park utilizes mostly volunteer physicians and nurses to provide free medical care to underinsured women and men within our Detroit community. SAY Clinic offers examinations, maintenance, and preventative care, filling more than 1,200 appointments in the last six-months.
Meet Chantell Stainback, SAY Clinic’s office coordinator. She wears multiple hats, managing the volunteer medical providers, helping coordinate new patient care offerings, and helping greet patients..
She joined our team in 2021 with fifteen years of nonprofit healthcare management experience. Stainback has helped the Clinic expand its community outreach including the onboarding of the First Year program, enhancing behavioral health services, updating the interior of the clinic, and opening a pharmacy in collaboration with Wayne State University’s Eugene Applebaum College of Pharmacy and Health Sciences.
Getting to know the patients and providers is what Stainback enjoys most about her time at the clinic.
“It all comes down to building trust and forging relationships with patients”, says Stainback. She remembers a specific moment during her first week. A long-time patient was upset. Stainback took a friendly approach to the situation and was able to calmly diffuse the tension by listening. Now Stainback now calls the patient a friend.
Help SAY Detroit by making a recurring gift
We are excited to introduce the SAY Detroitmonthly giving program. Your monthly investment will allow SAY Detroit to put your generous dollars to work immediately within our SAY Detroit Play Center, the SAY Detroit Family Health Clinic and our other initiatives. Visit our giving page to learn more about making a difference in the SAY Detroit community.
Little Caesars Pizza at SAY Play
A visit from the Little Caesars® Love Kitchen® in February means a family fun day at SAY Play! Parents and guardians attend the pizza party with their students and enjoy activities, like Black history month themed spelling bees and father-student basketball tournaments. Special guests Dave Scrivano, president and CEO of Little Caesars Enterprises and SAY Detroit founder Mitch Albom shared in the fun-filled afternoon.
To see the many smiling faces during the event, visit our news and updates page.
Creativity and its role in mental health
The March Wellness Wednesdays theme was “Creativity Cures.” Twenty women from across Detroit, including a group from the nonprofit Freedom House, gathered at SAY Play to enjoy lunch and learn ways to incorporate art and creativity into their self-care routine. Look at the picture gallery! The next luncheon is set for April 20.